Terms of delivery and payment

Standard delivery within Germany All orders that reach us Mon-Fri by 16:00 will be handed over to our logistics partners on the same day.

Freight costs
From an order value of € 150,- net we deliver free of charge within the Federal Republic of Germany, including packaging. Excluded from this are heavy, bulky items and/or items that require a lot of packaging. Special conditions apply to such goods and services, which you are welcome to ask us about at any time.

For small orders under € 150,- net we charge a handling fee of € 8,90.

Pick-Up service
If you are near our central warehouse in Viernheim, you are welcome to pick up your order. Just give us a call and your order will be ready for you in our store:

Mo. - Fr. from 7:30 - 16:00 h
Phone: 06204 739-1300

3-hour service
Do you need your goods within three hours of receiving your order? For a flat-rate fee, we guarantee punctual delivery within a radius of up to 150 km from our central warehouse in Viernheim. The maximum weight is 30 kg.
You call us, we check the availability of the goods and inform you of the costs.

Express delivery within Germany
If your order is received by express by 16:00 and the goods are available, we guarantee delivery of the goods by 18:00 on the next working day.

If you require a fixed delivery date, you can arrange this with our sales staff.

We can offer you the following dates: Next working day delivery by 8:00 am, 10:00 am and 12:00 pm.

The prices quoted in the webshop are unit prices (unless otherwise stated), excluding VAT. All online offers and prices shown are valid for corporate customers with a German delivery and invoice address. Employees and partners of Hommel Hercules are excluded from special discounts.

On invoice within 14 days less 2% discount or within 20 days net, without deduction.

It is advantageous to transport and store tools in their original packaging. The PU refers to the packaging unit. All prices are unit prices if the specified packaging unit is purchased.

“Immediately available” = item available from the central warehouse in Viernheim. “Will be ordered for you” = goods are procured from the manufacturer's warehouse or to order. “Still in stock: XX” = Only the remaining quantity shown is available at short notice.

We can only accept returns of goods after prior consultation with our Customer Service. We reserve the right to charge a processing fee of € 10 for incorrect orders. Our general terms and conditions of sale, delivery and payment apply to all orders.